Information we collect
We collect the information you give us when you place an order or contact us: your name, email address, phone number, shipping address and order details. We also receive basic technical information needed to serve the site securely.
How we use it
- To process, package and deliver your orders.
- To send order confirmations and delivery updates.
- To respond to enquiries and support requests.
- To send marketing emails, but only if you subscribed, and you can unsubscribe at any time.
- To keep the store secure and prevent fraud.
Payments
Card payments are processed by Stripe. Card numbers are entered on Stripe's hosted checkout page and are never stored on our servers or visible to us.
Sharing
We share only what is necessary with the providers that run the store: our payment processor, our hosting and database provider, and carriers delivering your order. We do not sell personal information.
Your choices
You can ask us to access, correct or delete the personal information we hold about you, and you can unsubscribe from marketing emails at any time. Contact us by email to make a request.
Retention
We keep order records for as long as needed for accounting, warranty and legal obligations. Enquiry records are kept only as long as needed to resolve the request.
Questions about this policy? Email admin@ryanventures.shop or call +1 828 998 4616. You can also use the contact form.